Privacy Policy
This policy explains how STP Imports LLC ("STP Imports", "we"), a Florida limited liability company, collects and uses personal information on this site and in the services we provide to businesses: wholesale supply of mobile devices, AI for customer service and sales, and advertising management, including advertising on Meta platforms (Facebook, Instagram and WhatsApp) that we run for ourselves and for our partners.
Information we collect
When you contact us, fill out a form or message us after seeing an ad, we may collect your name, phone number, email address, city and the product you are interested in. Advertising platforms may also share aggregated, non-identifying campaign data with us.
Conversations with AI agents
Some of our partners use AI agents we provide to answer customers on WhatsApp, Instagram and other channels. In those conversations we process the messages and the contact details the customer shares, on behalf of the partner, to answer questions, prepare quotes and hand the conversation to the partner's team. Conversation data is used to improve answers and advertising for that partner and is not sold.
How we use it
To answer your request, to provide quotes and product availability, to forward your request to the retail partner that will serve you, and to measure and improve our advertising. We do not sell personal information.
Sharing
We share your information only with the retail partner responsible for your request, with service providers that help us operate (messaging, hosting, CRM), and when required by law.
Retention
We keep personal information only as long as needed for the purposes above or as required by law.
Your rights
You may ask to access, correct or delete your personal information at any time by writing to breno@phonestp.com. Residents of Brazil have the rights provided by the LGPD (Lei 13.709/2018).
Contact
STP Imports LLC · +1 (313) 719-1930 · breno@phonestp.com